FAQs | DTC Drones – Answers to Common Questions
What types of drones and products do you sell?
We offer a wide range of drones including ready-to-fly camera drones, FPV drones, DIY kits, flight controllers, motors, batteries, chargers, and accessories. Each product page includes detailed specifications so customers can choose exactly what fits their needs.
Are your products genuine and brand-authorized?
Absolutely. All products are 100% original and sourced from verified distributors or directly from brands. We do not sell replicas, refurbished, or grey-market items.
Do you provide after-sales support or repair services?
Yes, we offer repair, troubleshooting, and configuration support for most drones. Our team can help you with issues like setup, firmware updates, tuning, and part replacement.
Is it legal to fly the drones purchased from your store in India?
Most nano and micro drones (under 250g) can be flown without a DGCA license. Heavier drones require compliance with DGCA rules. We guide customers on safe and legal flying practices based on drone type.
What payment methods are accepted? Is COD available?
We accept UPI, debit/credit cards, net banking, and popular wallets through secure gateways. No, COD is not available.
Do you ship across India? How long does delivery take?
Yes, we offer PAN India delivery. For most accessories, components, and DIY kits, the delivery time is 3–7 working days, depending on your location and courier availability.
For RTF (Ready-To-Fly) FPV drones, the delivery time may vary slightly based on the build requirements and testing process. However, once the order is confirmed and processing begins, RTF drones are delivered within 7 days.
How long does shipping take?
Shipping time depends on the product category:
Accessories (motors, transmitters, FPV goggles, etc.) & DIY FPV Kits: Usually delivered in 3–5 business days depending on your location.
RTF FPV Drones: Delivered in 5–7 business days because each drone is custom-built, tested, tuned, and verified before dispatch.
Accessories (motors, transmitters, FPV goggles, etc.) & DIY FPV Kits: Usually delivered in 3–5 business days depending on your location.
RTF FPV Drones: Delivered in 5–7 business days because each drone is custom-built, tested, tuned, and verified before dispatch.
Why does an RTF FPV drone take longer to deliver?
RTF FPV drones are hand-built, tuned, tested, and calibrated for best performance. This process requires time, so delivery takes 5–7 days after order confirmation.
Why is my order taking longer than expected?
Delays may occur due to:
- Remote location
- Weather or courier issues
- High order volume
- For RTF drones: additional tuning or safety checks.
We will notify you if there’s any delay.
- Remote location
- Weather or courier issues
- High order volume
- For RTF drones: additional tuning or safety checks.
We will notify you if there’s any delay.
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